Pacific Express Launch Scheduled

Pacific Express, TransCanada GTN System's new customer interface, goes into service on Saturday, December 9, 2006.  Pacific Express is the web-based system customers use for nominations, capacity release, contracts, and report generation on GTN.

Shippers who took training on the new system in Burbank, Calgary, Houston, and Portland report that they find Pacific Express an intuitive and efficient tool for doing business on GTN.

Enhancements to the customer web interface include:

  • An Alternate View of the nomination screen that displays only the information needed by GTN for scheduling (the Alternate View also displays receipt and delivery information side-by-side).
  • Improved navigation throughout the application.
  • Dynamic totals on the nomination screen that display receipt and delivery totals in real time as nominations are created.
  • The ability to copy capacity release offers, a feature that will lessen the amount of data entry for customers that release capacity frequently.

The first time customers use Pacific Express, they will log in using their existing e-trans User ID and Password.  Customers will then be required to change their passwords to meet TransCanada's "strong password" policy.  Strong passwords must:

  • Include at least six characters
  • Contain at least one numeric character
  • Use at least one upper-case alphabetic character
  • Use at least one lower-case alphabetic character
  • Have no special characters, punctuation, or spaces (such as *%_$!-)

Capacity release rates in Pacific Express will be stated as a daily rate.  Releases effective in December should be based on the rate summary applicable through December 31, 2006.  For releases that are effective in January and beyond, please refer to the new rate summary posted on our website.

If you have any questions, please call a services and contract coordinator at (503) 833-4300, option 2.

 

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